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RJ
Automation • Security • Reliability

Rich Jenkins

Senior IT Systems Administrator. I streamline onboarding, harden identity, and reduce SaaS waste with automation across Okta, Intune, AWS, and Azure.

Hire me LinkedIn GitHub
  • ⚙️Okta Workflows and PowerShell for user lifecycle
  • ☁️AWS + Azure with Terraform and GitHub Actions
  • 🔐CIS baselines, CrowdStrike, SSO and SCIM
  • 📉License reclamation and cost reporting
1,000+
Users supported
10+
Offices consolidated
~1,000
CrowdStrike endpoints
700+
Intune devices

Based on recent work at Newfront.

Tools Okta Intune Meraki CrowdStrike Terraform GitHub Actions AWS Azure

About

I build reliable IT platforms for growing teams. Your stack gets simpler, your access is cleaner, and your security posture tightens. I document what matters and automate the rest. My 11.5 years in the fire service taught me to stay calm under pressure, lead teams in critical situations, and adopt new technology quickly — skills I carry into IT leadership.

Skills

Identity

  • Okta SSO, SCIM, Workflows
  • Role design and access reviews
  • License reclamation

Device & Network

  • Intune & Kandji at scale
  • Meraki SD‑WAN & Wi‑Fi
  • CrowdStrike policies & reporting

Cloud & Automation

  • AWS & Azure, Terraform
  • GitHub Actions CI/CD
  • PowerShell & Python

Experience

  1. IT Systems Administrator • Newfront

    Jan 2022 – Present
    • Supported 1,000+ users, consolidated 10+ offices with Meraki
    • Rolled out CrowdStrike to ~1,000 endpoints; managed 700+ Intune devices
    • Automated onboarding/offboarding and access with Okta Workflows & PowerShell
    • Reduced recurring SaaS spend through audits and deprovisioning

  2. IT Support Specialist • Sleepme Inc.

    Jan 2021 – Jan 2022
    • Supported a global workforce; managed SaaS and conference tech
    • Migrated identity and email platforms; refreshed SOPs

  3. Systems & Network Administrator • Rock Barn Country Club & Spa

    Apr 2019 – Jan 2022
    • Ran voice/data networks across spa, ballrooms, and restaurants
    • Delivered O365 migration and campus Wi‑Fi upgrade

  4. Fire Apparatus Operator • Hickory Fire Department

    2009 – 2020
    • 11.5 years full time; operated apparatus and supported incident command
    • Fill-in Captain (as assigned), leading crews during multi-company incidents
    • Trained firefighters on new equipment and SOP updates
    • Drove technical integrations across stations
    Dedicated Service Award — Western North Carolina Association of Firefighters (Apr 2015)

  5. Earlier roles

    2010 – 2019

    NC Wireless • HITS TECH • Bank of Granite. Network ops, wireless deployments, enterprise support.

Highlights

More

Network consolidation

Standardized Meraki across 10+ offices with SD‑WAN and central monitoring.

  • Impact: fewer outages, faster deployments
  • Stack: Meraki, Okta, 1Password

EDR rollout

CrowdStrike to ~1,000 endpoints, with policy baselines and reporting.

  • Impact: stronger detection and response
  • Stack: CrowdStrike, Intune, Kandji

Okta automation

Automated onboarding and access requests with license reclamation.

  • Impact: faster SLAs and lower SaaS spend
  • Stack: Okta, PowerShell, Workflows

Certifications

Contact

Work with Rich
Automation and security, done right.
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